Generally, the way a renters insurance claim works is something like this:
- You suffer a loss.
- You report the claim.
- The adjuster adjusts the claim to make sure you’re getting what you should be getting.
- The insurance company cuts a check.
- You move on with your life and replace your stuff
At any point in time, though, that can go south if there’s a reasonable belief that you’re not telling the truth about your claim or that something didn’t happen the way you say it happened. Keep in mind this is not a suggestion of outright fraud. It could just be a suggestion that you have a terrible memory, or that there are odd circumstances surrounding your claim. Odd circumstances don’t mean fraud, and they don’t mean you claim won’t be paid. They do, however, mean the insurance company needs more information.
An examination under oath on a renters insurance claim is exactly what it sounds like, actually. The insurance company has determined that they need detailed, honest answers to certain questions about the loss. In order to do that, they want to put you under oath and ask you those specific questions.
An examination under oath doesn’t mean that you’re not telling the truth. It does mean that something is odd about the claim. Perhaps you really do have an inordinate number of televisions in your home that were recently purchased. Perhaps there was recently a number of other claims of a similar type in your area and it’s just a pattern they want to verify. Perhaps there’s something else.
The process of an examination under oath can feel intimidating, but the insurance company isn’t working to make things difficult for you. It’s a standard part of the process when they have questions that can’t be answered through normal channels. Remember that the insurance company has an obligation to all of their policyholders to ensure that only legitimate claims are paid and at the correct levels.
It’s also possible that they may be gathering information about something related to your claim that’s unrelated to you. If there’s a rash of burglaries, there may be information you have that can be useful in stopping the problem. In addition, there may be another questionable claim by someone else and they’re trying to gather information about that.
You don’t need to fear a renters insurance examination under oath, so long as you’ve been completely honest about your claim. Most people are honest on their claims, and those few who aren’t generally get nailed pretty easily. To find out more about your renters insurance, just call (800)892-4308 or click to get covered - whether you need Colorado Springs renters insurance quotes online or coverage anywhere else!
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